Shipping & Returns

 

We ship USPS Priority Mail to all states that where Hemp products allowed.  States not allowed are: HI, IA, ID, MS, NH, and SD.  If your state has recently excluded smokeable products, we will not be able to ship Pre rolls or Flower.  However, please reach out to us with questions, laws and regulations update often.  

Edibles are only allowed to ship inside TN.

 

All products ordered by 12 noon CST, will be shipped by the following business day.  Please allow extra time to process during holidays.  

IMPORTANT:  It is the responsibility of the Buyer/Receiver to ensure they are following their state laws.  

Return & Exchange Policy

We will gladly refund your money for any UNOPENED retail product with 30 days of purchase.  Due to the nature of HEMP regulations, we can not accept returns of any opened Hemp product.  Buyer pays return shipping.  Original shipping not refundable. 

Edibles may not work for everyone.  Due to the nature of the HEMP INDUSTRY, Edibles are not returnable.

Arizer products carry a lifetime warranty on the heating element, a limited 2-Year warranty covering defects in materials or workmanship, and a limited 1-Year limited warranty covering the battery.  Glass is not covered under warranty. Retain proof of purchase for warranty service. Returning the product and costs incurred are the responsibility of the user.  Arizer will repair or replace warrantied items at their discretion. The warranty does not cover units damaged by dropping, tampering, unauthorized service performed or attempted, modifying the unit, misuse or abuse.

We want you to be happy with our products, please reach out to us if ever there is a concern.  

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Shipping Policy